Principal User Researcher

Master’s degree (HCI, Psychology, Sociology, or related) or equivalent experience.
10+ years leading strategic user research in SaaS B2B.
Deep expertise in advanced mixed-methods research, including inferential statistics, longitudinal studies, ethnography, and statistical analysis.
Proven ability to translate complex research into strategic business recommendations that drive measurable impact.
Demonstrated experience mentoring and guiding research teams, fostering a culture of excellence.
Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels.
Strong strategic thinking and problem-solving abilities, with a focus on delivering data-driven solutions.
Deep understanding of user-centric problem-solving, design thinking, and full-cycle product development.

Drive complex research, proactively identifying opportunities and influencing product vision through data-driven insights.
Create and manage strategic research roadmaps, prioritizing projects based on impact and aligning with cross-functional leadership.
Mentor junior and mid-level researchers, ensuring consistently high-quality research output and fostering professional growth.
Design and implement innovative research strategies, leveraging advanced techniques including inferential statistics, to address complex user and market challenges.
Translate complex research findings into compelling, actionable insights for leadership, driving data-informed decisions and influencing product strategy.
Proactively analyze and maintain key UX metrics, establishing robust tracking systems and providing recommendations for continuous improvement.
Confidently advocate for user needs and efficient research practices, ensuring they drive KPIs and product success.