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Privacy Compliance Analyst
| Company | PointClickCare |
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| Location | Mississauga, ON, Canada |
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| Salary | $71900 – $77300 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- BA/BS degree
- 2-4 years of relevant work experience
- Extensive knowledge and experience in United States health and general privacy compliance requirements
- Demonstrated capacity to understand, compare, analyze, and communicate complex regulatory and business challenges
- Experience defining, drafting, and implementing policies and training materials
- Experience conducting ongoing privacy compliance and monitoring activities
- Demonstrated organization, facilitation, communication, and presentation skills
- Strong project management skills, including ability to think end-to-end and manage multiple priorities/projects simultaneously for multiple stakeholders
- Excellent interpersonal skills; a team player with ability to collaborate at all levels of the organization
- Strong analytical capability and problem-solving skills, with attention to detail
- Keen judgement, integrity, and tact
- Strong written and verbal communication
- Self-starter with the ability to work independently
Responsibilities
- Assist in the development of, and ongoing updates to, PointClickCare’s privacy policies, controls, and training materials
- Assist in the unification/consolidation of privacy policies across PointClickCare’s subsidiaries
- Identify, communicate, and document privacy risks, privacy policy gaps, and privacy policy exceptions
- Stay informed of relevant regulatory and industry changes, trends, and best practices and assess the potential impact of these changes on PointClickCare
- Meet regularly with the Product Management and Clinical Solutions teams to ensure ‘privacy-by-design’ consistency in all PointClickCare services
- Assist in responding to internal and external privacy impact assessments, privacy questionnaires, and other privacy compliance questions
- Assist the Security and Trust team on all privacy-related matters encompassed within security assessments/audits (e.g., for HITRUST CSF, SOC 2 Type II, etc.)
- Assist the Security and Trust team in analyzing the privacy implications and reporting obligations associated with information security incidents/events
- Work with Cloud Operations and other data storage teams to ensure alignment with privacy policies and data retention policies
- Perform privacy risk/impact/compliance assessments of certain sub-business associates and other third-party service providers
- Assist with responses to data/records requests
- Successfully set priorities, perform tasks in an orderly fashion, and meet deadlines
- Prepare agenda for and support legal and regulatory committees
- Travel 2-3x per year
Preferred Qualifications
- Privacy-related certifications desired (e.g., CIPP, CIPM, etc.)
- Familiarity with Canadian health and general privacy laws (e.g., PIPEDA, PHIPA, etc.)
- SaaS business experience
- Health information exchange experience
