Process and Reporting Specialist
| Company | Esri |
|---|---|
| Location | West Redlands, Redlands, CA, USA |
| Salary | $70720 – $99840 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 3+ years of experience in administration and process management using project management/workflow tools such as Workfront
- Strong analytical skills with expertise in business data reporting
- Superior attention to detail, results oriented, and demonstrated track record of proactively establishing and following through on commitments
- Excellent interpersonal skills including written and verbal communication, facilitation, reasoning, problem solving, and influence
- Ability to successfully communicate, align, and drive complex project delivery in partnership with leadership and teams
- Bachelor’s in business, marketing, or related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Responsibilities
- Define and build new marketing processes in the Workfront workflow management system. Build, monitor, and share reports to track throughput, velocity, bottlenecks, and inefficiencies.
- Continually look for ways to improve existing processes and use of available marketing technology. Support the product owner of the Workfront system by prioritizing new features to implement, participating in beta programs, and increasing the value of the technical capabilities to Esri.
- Support the system administration of the Workfront system for colleagues across marketing and related business units. Collaborate with stakeholders and colleagues to ensure internal user satisfaction by introducing new Workfront features and soliciting user feedback.
- Provide technical support for Esri’s Workfront users by triaging, troubleshooting, and resolving Help Desk tickets.
Preferred Qualifications
- Experience with Workfront Fusion
- Master’s in business, marketing, or related field