Process Enablement Program Manager

5+ years experience in process governance (e.g., new product approvals, intake/issue management, portfolio or program management)
Strong technical skills with Jira, Google Suite and beyond; able to build dashboards, workflows, and track complex workstreams
Excellent communication skills—especially when aligning stakeholders or drafting process documentation and change management materials
Highly organized, detail-oriented, and able to manage competing priorities under pressure
Demonstrated ability to lead through influence, especially with stakeholders outside your direct team
A strong sense of ownership, curiosity, urgency, and a “find a way” mindset

Own and manage internal approvals processes, including stakeholder coordination, escalation management, and workflow governance
Define, track, and report on performance metrics to drive visibility, accountability, and operational insight
Partner closely with cross-functional leaders to align on roles, expectations, and needed process improvements
Create and manage training materials, documentation, and knowledge resources for internal teams
Gather feedback and lead continuous improvement efforts to reduce friction and improve outcomes
Design tooling enhancements and automation opportunities (especially in Jira), working with internal systems and data teams to bring them to life
Leverage AI solutions to automate and streamline processes

Experience with process enablement methodologies (e.g., Six Sigma, Lean, Kaizen) preferred