Product Designer – Principal Associate
| Company | Capital One |
|---|---|
| Location | McLean, VA, USA, Richmond, VA, USA, New York, NY, USA |
| Salary | $115900 – $158700 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- At least 4 years of experience in UI/UX design, product design or interaction design
- At least 4 years of experience working with design and prototyping tools, such as Figma
Responsibilities
- Collaborating with technology, product, and business teams to uncover customer and business needs – then translating them into intuitive and engaging digital experiences
- Advocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testing
- Supporting design-led workshops to engage and build alignment across different partners and teams
- Championing prioritization of design centered product enhancements grounded in research and analysis
- Connecting with design community peers by learning, sharing, and teaching
- Working with partners and teams across various geographies
- Embracing and advocating for an experience mindset – this is as important to the work as the results
- Participating in hiring by reviewing resumes, conducting interviews and attending consensus
- Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities
- Demonstrating proficiency with design tools to deliver concepts and enable successful collaboration across teams
- Participating in end-to-end product design by: Working with researchers and other designers to understand customer needs and define opportunities through usability and empathy studies, Collaborating closely with fellow user experience designers, researchers, product managers, and engineers to define, challenge and solve complex problems to enhance interactivity and delight users, Creating user flows, storyboards, interaction models, and narrative demos resulting in low to high fidelity prototypes, Designing within existing – and creating new – standards to contribute to our internal design system, best practices, and guidelines for designing for different devices and platforms, Supporting effective storytelling and presentation of visual concepts to various stakeholders, Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues, Problem solving systemically for extensibility and re-use, Confidently communicating your decision-making and the ideas of the team to a broad audience of internal stakeholders, including presenting your creative work to company leadership, Leading multiple high-stakes projects and deadlines efficiently and effectively within a fast-paced product environment
Preferred Qualifications
- Bachelor’s degree or military experience
- Experience designing for cross-channel and platform experiences
- Experience collaborating cross functionally between product design and engineering
- Experience working within an established design system