Product Engineering Manager

Product Engineering Manager

Requirements

• Excellent critical thinking and analytical skills
• Excellent written and verbal communication
• Experience supporting in-house developed and SaaS/PaaS hosted applications
• General knowledge of ITIL and IT Service Management concepts
• Ability to generate effective visualizations of support-related data to drive decisions and outcomes
• Ability to convey complex business and technical information in a concise manner
• Ability to quickly learn the objectives, structures, processes, and policies of a business area
• Foundational knowledge on Scaled Agile Framework. Extensive experience leading in a SAFe environment is preferred.
• Proficient in Microsoft Office365 products (Word, Excel, Sharepoint, Teams)
• Skilled at communicating effectively with remote collaboration tools (Microsoft Teams, chat and video conferencing)
• Craves knowledge and enjoys learning new skills
• Enjoys planning, organizing, and coordinating activities within a team
• Enjoys collaborating with team members, sharing skills, and learning from others

Responsibilities

• Provide talent development, coaching and mentoring for technical team members of varied disciplines who have responsibility for product delivery outcomes.
• Support department and division goals for increasing SAFe maturity with a primary focus on the expectations for the Agile Team members.
• Support and empower self-organized Agile Teams.
• Work within a matrixed organization structure to support talented people who work on Agile Teams that are responsible for providing: Technical and implementation focus, providing standard and customized applications to resolve escalated and/or complex business needs/issues. Delivery of desired business outcomes in varied value-driven scope areas. Analysis and delivery of SaaS, PaaS and internally developed software functionality including cross-team integrations, design, documentation, testing and training.
• Provide guidance and assistance to team members on blocked activities which may include facilitating problem resolution between teams or individuals.
• Participate in Agile Release Train routines and activities to stay attuned to team progress and blockers.
• Participate in developing and delivering upon mid to long range department continuous improvement goals.
• Assist in translating strategic goals and priorities into technical strategies and objectives.
• Introduce and support best practices to help ensure the timeliness, quality and consistency of the department’s delivery of products and services.
• Provide ongoing performance feedback to employees based upon feedback from across the division.
• Assist with promotion recommendations and decisions.
• Assist with hiring recommendations and decisions.
• Assist with preparing and maintaining job descriptions.
• Regularly interact with technology and business leaders throughout the division for purposes of gaining cooperation, exchanging technical information, assisting with operational issues and/or addressing delivery related concerns.
• May lead cooperative inter-department projects and/or process improvement efforts.
• Participate in the creation and/or maintenance of relevant business processes, training procedures, standard operating procedures, etc.
• May occasionally be required to perform duties outside of normal work hours based on business needs.

Preferred Qualifications

• Extensive experience leading in a SAFe environment is preferred.
• MBA preferred