Product Information Management Associate

Product Information Management Associate

Requirements

• Microsoft Office including Excel and Outlook
• Data Entry
• 2 years of related work experience in data entry and customer service
• Customer centric problem solver
• Ability to multi-task and prioritize shifting deadlines
• Highly organized
• High level of accuracy
• Good overall communication skills
• Ability to stay positive in a fast-paced environment

Responsibilities

• Support product teams to ensure item information maintains a high level of accuracy and does not conflict with business rules.
• Trouble shoot for solutions to support stores, vendors, warehouses, and corporate associates in product information applications.
• Review and update data entered into Michaels’ item induction application databases for content accuracy.
• Provide English item descriptions for translation services.
• Create and maintain user access and document training in SPEDY.
• Participate in additional projects that integrate existing processes and systems with evolving Michaels’ business rules and initiatives.
• Execute a variety of administrative tasks to assist and support our stores, product, tech, and vendor partners.
• Handle various administrative duties assigned by Team Lead or Supervisor.
• Responsible for reviewing the Vendor Set Up packet for accuracy and completeness and submitting to Vendor Setup teams for processing.
• Research within the vendor file library to provide corresponding documentation for requests by legal and product sourcing teams.
• Document and validate tasks via multiple platforms.

Preferred Qualifications

• Data Base Management, Business Administration, or related fields
• RMS
• Access
• Data Base Management
• Process Documentation
• Data Entry