Product Manager
| Company | SOTI |
|---|---|
| Location | Mississauga, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Minimum 3 years’ experience as a Product Manager in an Enterprise Software company
- Good technical knowledge of IP related networks, architecture, design and management as it relates to telecommunications and managed hosting industries
- Demonstrated success defining and launching excellent products
- Demonstrated understanding of software development and product life cycle
- Excellent writing, communications, customer service and interpersonal skills
- Confidence and ability to interface professionally with a wide spectrum of customers
- Polish and professionalism in creating and delivering presentations and training sessions to a diverse set of groups, customizing messaging to suit the audience
- Ability to effectively conduct formal and informal training sessions or presentations
- Solid multi-tasking and problem resolution abilities
- Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
- Ability to prioritize and manage time effectively
- Quick learner with desire to learn new tools and techniques
- Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
- Experience in agile software development methodology
Responsibilities
- Managing the entire product line life cycle from strategic planning to tactical activities
- Specifying market requirements for current and future products by conducting market research supported by on-going visits and phone calls to customers and non-customers
- Driving a solution set across development teams through the authoring of requirements and user stories. Daily interaction with software developers and testers.
- Work with Marketing to produce product collateral and sales tools
- Train both Sales Support and Technical Support in the use and operations of the product
- Occasionally support Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key customers)
- Attend Industry Conferences and Trade Shows and make presentations as required
- Maintain current knowledge of competitive product positioning, feature sets and messaging
Preferred Qualifications
- MBA + Computer Science or Engineering degree a plus
- Solid understanding of the latest software technologies, trends and strategies
- Industry certifications a plus
- Mac OS X, Linux, and Windows Server experience a plus
- Completion of Pragmatic Marketing’s “Practical Product Management” course a plus
- Foreign languages a plus
- This position requires travel and trade show attendance (must maintain a valid passport at all times)