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Product Manager II – Sales & CS Platform

Product Manager II – Sales & CS Platform

CompanyPitchBook
LocationSeattle, WA, USA
Salary$140000 – $155000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Bachelor’s degree in preferably in Computer Science, Math, Statistics, Finance, Accounting, or related field
  • 3+ years of experience in product management, business process improvement, or a related field
  • Familiarity with Salesforce, Outreach, Gong, and other sales tools
  • Strong experience with product management tools like JIRA and Confluence
  • Proven analytical and problem-solving skills with a focus on delivering measurable outcomes
  • Experience applying product management methodology and deliverables, including leading customer conversations, establishing customer-centric requirements, and writing functional design specification documents to satisfy the requirements
  • Proficiency in data integration and management, with a solid understanding of database structures, APIs, and data governance principles
  • Ability to collaborate with cross-functional teams to deliver innovative solutions
  • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Responsibilities

  • Deeply understand the needs, pain points, and workflows of internal customers to drive operational efficiency and improved business outcomes
  • Own and prioritize the roadmap for the Sales & Customer Success Platform team, ensuring it delivers value and aligns with compliance
  • Develop detailed functional specifications for tool, code/low code, workflow, and data changes to the Sales & Customer Success Platform team
  • Write and maintain clear, concise, and detailed product requirement documentation (PRD) to guide development and ensure alignment with business objectives and user needs
  • Identify opportunities for process improvements and implement best practices for scalability and efficiency
  • Track and analyze KPIs, engagement, and usage metrics to measure the platform’s impact and guide decision-making
  • Evaluate and recommend tools and technologies to meet Sales & Customer Success needs
  • Stay current with finance technologies, digital trends, and best practices to enhance the platform’s capabilities
  • Support the vision and values of the company through role modeling and encouraging desired behaviors
  • Participate in various company initiatives and projects as requested

Preferred Qualifications

    No preferred qualifications provided.