Product Manager – Platform Services

Product Manager – Platform Services

Requirements

• Bachelor’s degree in business, computer science, or a healthcare-related field of study.
• 3+ years of experience in a product management function.
• Strong written and oral communication skills with internal and external stakeholders.
• Excellent analytical and organizational skills and task management.
• Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products.

Responsibilities

• Understand company strategy and how it connects to the strategy of your product areas.
• Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
• Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
• Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
• Continuously assess ways to improve products and services.
• Identify, communicate, and bring the right people together to manage risks timely and effectively.
• Engage with User Experience, Engineering, Technical Writers, and other product managers, leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
• Build and maintain strong relationships with internal and external stakeholders.

Preferred Qualifications

• Experience working on platform products, APIs, and shared services is preferred.
• Experience with tools and technologies for task and schedule automation is a plus.
• Familiarity with cloud platforms and services related to automation and workflow orchestration.
• Experience working in the health care industry is a plus.
• Knowledge of Agile processes is required and familiarity with Design Thinking is a plus.
• Experience managing SaaS products is a plus.