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Product Partnerships Manager

Product Partnerships Manager

CompanyGorgias
LocationNew York, NY, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 4+ years of product management experience, ideally in a SaaS environment
  • Demonstrable track record of building/maintaining integrations or platform features that drive Enterprise ARR growth
  • Understanding of APIs, SDKs, and integration technologies
  • Knowledgeable about enterprise-grade requirements like security, scalability, compliance, and data governance
  • Deeply focused on metrics and understanding how to measure the ROI of integration initiatives

Responsibilities

  • Evangelize the Gorgias enterprise integration ecosystem internally and externally
  • Ensuring consistency for the public API both in the data that we provide and the structure
  • Develop and own the vision and strategy for Gorgias’s 3rd party integrations ecosystem
  • Define and prioritize the roadmap for enterprise integration initiatives
  • Drive initiatives to make it easy for 3rd parties to integrate with Gorgias
  • Lead the strategy and execution for IPaaS partnerships with an Enterprise lens
  • Conduct market research and competitive analysis specifically within the enterprise ecommerce landscape
  • Work closely with enterprise sales, customer success teams and customers
  • Track and rigorously analyze key metrics directly related to Enterprise ARR growth from integrations

Preferred Qualifications

  • Experience working with enterprise clients
  • Experience with IPaaS platforms
  • Experience building integrations with enterprise-level systems (ERP, CRM, WMS, advanced marketing automation, etc.)
  • Familiarity with the ecommerce landscape and the specific challenges of large ecommerce businesses