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Product Portfolio Operations Manager
| Company | CoverMyMeds |
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| Location | Columbus, OH, USA |
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| Salary | $109500 – $182500 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, MBA |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in business administration, engineering, or a related field; MBA or advanced degree preferred.
- Proven experience (7+ years) in product operations management within a tech product company or similar environment effectively leveraging product and delivery frameworks at scale.
- Demonstrated expertise in deploying strategic initiatives and driving organizational change.
- Strong leadership skills with the ability to influence and inspire cross-functional teams.
- Proficiency in project management and product development tools and methodologies.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate at all levels of the organization.
- Analytical mindset with a track record of leveraging data to inform decision-making and drive performance improvements.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
- Ensure coordination between product and engineering teams for capacity planning and common ways of working across product verticals.
- Masterfully contextualize and apply product discovery and delivery frameworks, models and associated techniques to amplify cross-functional collaboration and generate differentiated results.
- Act as a key liaison between product development, engineering, marketing, sales, and other departments to ensure alignment and effective collaboration.
- Foster strong cross-functional relationships to drive collaboration, resolve conflicts, and prioritize initiatives that support product goals.
- Champion a culture of transparency and accountability, promoting cross-departmental understanding and cooperation.
- Collaborate closely with the product management team to translate strategic vision into actionable plans and initiatives.
- Continuously evaluate and refine operational processes of the product organization to streamline workflows and improve product delivery effectiveness.
- Develop and execute plans to align the goals and deliverables of the product operations team with company objectives.
- Lead change management efforts related to product initiatives, anticipating challenges and proactively implementing solutions to mitigate risks.
- Drive organizational change by advocating for process improvements, introducing new methodologies, and fostering a culture of innovation.
- Provide leadership and guidance to teams during periods of transition, inspiring confidence and buy-in for change initiatives.
- Establish KPIs and performance metrics to track the effectiveness of product operations, identifying areas for improvement and implementing corrective actions.
- Analyze data and insights to make data-driven decisions and maximize operational effectiveness.
- Continuously monitor industry best practices and emerging trends to drive innovation and maintain a competitive edge.
Preferred Qualifications
- MBA or advanced degree preferred.
