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Program Assistant – Virtual Programs

Program Assistant – Virtual Programs

CompanyMather
LocationEvanston, IL, USA
Salary$25.75 – $31
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Minimum of Bachelor’s degree
  • 2+ years work experience in an administrative or program support role involving online programs or use of technology (Zoom, social media, other technology)
  • Strong verbal and written communications skills
  • Competence in basic functions in social media, including Facebook, LinkedIn, and Instagram.
  • Proficient in Microsoft Office program including Word, PowerPoint, and Excel. Able to use Zoom.
  • Detail oriented, goal-driven and motivated to meet targets and deadlines

Responsibilities

  • Support program implementation via Zoom/video technology (e.g., admit participants, respond to questions entered in the Chat)
  • Communicate with virtual program participants to confirm registration, send needed materials, and answer questions
  • Gather and report feedback to improve future programs
  • Assist in managing Creative Community Facebook group (e.g., respond to participant posts, post prompts to create engagement)
  • Cross check registration platform with website to ensure accuracy
  • Assist in preparing materials (e.g., monthly program calendar) to be posted on the Mather website
  • Prep assemble art supplies for virtual programs
  • Support other program-related efforts as needed

Preferred Qualifications

    No preferred qualifications provided.