Program Coordinator – Graduate Admissions

Program Coordinator – Graduate Admissions

Requirements

• Knowledge of undergraduate and graduate degree programs
• Strong interpersonal/human relations skills
• Written and verbal communication skills
• Editing and report preparation skills
• Organizational skills
• Research skills
• Ability to exercise independent judgment
• Ability to operate personal computer with various software
• Ability to maintain confidentiality
• Ability to relate effectively to students
• Ability to handle confidential matters with discretion and sensitivity
• Ability to respond to questions in a tactful and professional manner
• Ability to prepare and generate reports
• Ability to organize and maintain accurate records and files
• Willingness and ability to travel internationally
• Willingness to work occasional evenings and weekends
• Ability to handle stress due to travel, multitask, and adapt
• Ability to build relationships with and recruit a diverse population of students from all over the world
• Bachelor’s degree
• Two years of related experience

Responsibilities

• Serves as the primary point of contact for prospective graduate students; provides phone, email, in-person, and virtual customer service; collaborates with team members on the graduate communication plan
• Serves as liaison to Global team members
• Reads, interprets, and evaluates students’ academic credentials and makes admission/denial decisions; assists with scholarship appropriation
• Coordinates events both on-campus and virtual events for prospective students; attends graduate and career recruitment events
• Collaborates with campus partners on initiatives to grow and maintain graduate enrollment at the institution
• Participates as an active member of the recruitment team; assists with special programs and research projects; participates in the development and implementation of enrollment strategies; composes routine letters; compiles data for reports; maintains calendar; processes applications; schedules appointments; maintains confidential files; prepares papers/reports; inputs/retrieves data on information system software; plans work and establishes priorities
• Conducts research on best practices and policies related to graduate recruitment; trains other admission staff members and additional university stakeholders on graduate admission related topics
• Serves as an administrator of the graduate admission CRM; assists with uploading student documents; releases decision letters for applicants
• Supervises intern/student workers with goals aligned with graduate enrollment initiatives and strategies
• Performs other duties as assigned

Preferred Qualifications

No preferred qualifications provided.