Program Director

7-10 years of experience in PMO leadership and delivery management in a client-facing role, ideally within an agency setting.
Shopper marketing, commerce, and CPG brand experience is a plus.
Experience managing large-scale integrated, omnichannel programs with multiple parallel work streams and teams.
Experience working with integrated agency teams and external partner agencies
Familiarity with Agile methodologies.
Proficiency with project management tools such as Smartsheet, Monday, RAID, Jira.
Strong project management operations skillset, including the ability to manage meetings effectively and capture actionable next steps.
Ability to understand and prioritize tasks, support the team in navigating challenges, and build operational rigor.
Proven ability to execute tasks and deliver results with precision.

Partner with the Account leads to provide ongoing client satisfaction.
Oversee the development of integrated project and program deliverables across a large, cross-agency and IAT.
Interface with other agencies within WPP, focusing primarily on internal operations rather than client interactions.
Establish and maintain project and program communications.
Oversee project estimations and staffing recommendations, as well as implementing new processes across large streams of work, as needed.
Ensure that calendars and deployment schedules are maintained for multiple operating units globally.
Responsible for project profitability.
Plan, track, and approve project expenses, billing, and invoices.
Partner with the finance team to develop a consistent profitability and utilization view across all workstreams.
Manage resource allocation on an ongoing, weekly basis as well as monitoring project burn rates, budgets, and reconciliations.
Drive projects forward from point A to point B and ensuring excellent and timely delivery.
Provide purpose, direction, and motivation to the team.
Be a champion for the work and internal project team by taking notes, following up, building timelines and plans, etc.
Build slides, create compelling stories, and manage comprehensive documentation.