Program Manager

Program Manager

Requirements

• Bachelor’s Degree from an accredited college/university is preferred but not required; technical or marketing degree a plus.
• Minimum 3-5 years experience in a related field.
• Have a strong understanding of food and/or dairy sanitation, its effect on food quality, and customer profitability.
• Possess mechanical aptitude and excellent verbal and written communication skills.
• Strong computer skills and knowledge of Power Point, Word, Excel, and other related software is required.
• Must possess a valid driver’s license with an excellent driving record.
• Must have communication and interpersonal skills, along with the ability to read, write, and speak English.

Responsibilities

• Service customers optimizing their plant sanitation programs to the performance standards set forth in the plant survey and PAMP goals.
• When applicable, identify and facilitate corrective actions on-site before engaging assistance from other Hydrite departments or personnel.
• Determine, articulate and manage the sequential steps necessary to meet PAMP goals.
• Prepare written service/usage reports as requested by their customer and manager.
• Required to understand and articulate the process flow at each account.
• Proficient at identifying latent customer problems and their solutions.
• Communicate, immediately, ALL deviations from survey to their Regional Manager. No exceptions.
• Assist as needed in plant surveys, presentations, and the service plans design to deliver the full value of Hydrite’s service program, i.e., continuous profit improvement for the customer.
• When and where applicable, be able to make adjustments to the customer’s cost plan.
• Meet annual goals and objectives established mutually with their respective Regional Manager and execute sales/service task cycle.
• Perform all duties outlined in relevant SOPs and all other duties to be assigned.
• Speak in group settings to train sanitation employees.
• Diligently meet the needs of their customers both external, and within Hydrite.
• Uphold Hydrite’s Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers.
• Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant.

Preferred Qualifications

• Bachelor’s Degree from an accredited college/university is preferred but not required; technical or marketing degree a plus.
• Minimum 3-5 years experience in a related field.