Program Manager – Child Support
| Company | ICF |
|---|---|
| Location | Washington, DC, USA, North Bethesda, MD, USA, Reston, VA, USA |
| Salary | $130037 – $221063 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- M.S with a minimum of 13 years of relevant experience in child support services, OR
- B.S with a minimum of 15 years of relevant experience in child support services and enforcement
- 10+ years of experience managing projects and programs
- PMP Certification required
- 8 years’ experience in supporting child support services and enforcement programs
- 5 years in a leadership position
- Eligible to complete the HHS background verification process at the Public Trust clearance level.
Responsibilities
- Contribute expertise to the following:
- Knowledge management of best practices in Child Support Enforcement programs.
- Staffing – Assign and manage qualified, technically proficient, and professionally capable staff throughout the life cycle of the contract, including phasing in and out staff without disruption.
- Communications and Reporting – Coordinate and communicate with government staff and contractors to provide thorough and timely reporting on task/project/program status and performance, including delivery of quality reports, responding to ad hoc government inquiries and data calls. Any critical information provided to the appropriate points of contact (POCs) should be clear, timely and supportive of the most effective course of action (COA) within the context of the work and scope of authority for all involved parties
- Execution of Work – Ensure that all contractual requirements are performed in a manner that ensures timely delivery in accordance with Government quality standards, OCSE guidelines and established practices.
- Project Management Plan – Develop, maintain, and update a Project Management Plan (PMP), providing the basis for performance in accordance with the task. This document describes the schedule, cost, quality, communication, and risk-adjusted plans, and how they would be updated, maintained and communicated throughout the period of performance (PoP). Employ Earned Value (EV) methodology on the contract following American National Standards Institute/Electronic Industries Alliance (ANSI/EIA) Standard 748, Earned Value Management Systems (EVMS), for its EVMS approach.
Preferred Qualifications
- Master’s degree in social services related field.
- ITIL Certification desired