Program Manager – Commercial Governance
| Company | Stripe |
|---|---|
| Location | San Francisco, CA, USA, Chicago, IL, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Experience working in a sales organization
- 7+ years of experience in program management, business operations, management consulting or a related discipline
- A strong track record of delivering global, complex deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end
- Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
- The ability to diagnose, simplify and structure problems and solutions while having command of ‘the details’
- Enthusiastic ‘roll up your sleeves’ mentality
- Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness.
Responsibilities
- Be accountable for building and driving large-scale programs and deal lifecycle transformation changes end-to-end (e.g. approval processes), and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
- Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
- Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
- Work cross-functionally to identify improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology
- Develop program standards (center of excellence), providing guidance, consulting, and coaching to peers and others on partner teams
- Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
- Make exec level recommendations and drive decisions, where necessary
Preferred Qualifications
- Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
- Deep problem solving and analysis experience (solving business problems – commercial, operational, financial) in a sales-oriented environment
- A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
- You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
- Prior experience with Salesforce, Contract Lifecycle Management tools
- Prior experience with payments and/or SaaS
- Comfort with SQL and/or Google Sheet for analyzing large datasets