Program Manager – People Operations

Program Manager – People Operations

Requirements

• 8+ years of experience in Human Resource Generalist or Business Partner role required
• Bachelor’s degree preferred
• 2+ years of experience of relevant project management or program management experience preferred
• Professional experience in executing or managing people programs or processes at scale
• Experience leading project management/implementations within Human Resources related (or adjacent) operational functions such as: training and development, HR information systems, talent acquisition/recruiting, new-hire onboarding, employee relations, employee benefits, compliance and reporting, vendor management, compensation, payroll, finance/procurement, and legal/risk management
• Demonstrated success with designing, developing, and managing programs across regions
• Demonstrated experience interacting and partnering across all levels of leadership
• Creative thinker and self-starter with a proactive approach to resolving problems and issues
• Ability to juggle multiple priorities and complete work with a high level of quality and attention to detail
• Brings a customer service mentality to projects and tasks
• Works well independently and as part of teams
• Periodic flexibility to work outside normal working hours (evenings, early mornings)
• Working knowledge of performance management and HRIS tools a plus, Lattice and Workday preferred
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Responsibilities

• Partner with PitchBook and Morningstar teams to manage applicable project communications and collaboration; serve as a liaison between all stakeholders and act as the main point of contact for questions regarding how PitchBook and Morningstar People processes and programs interact
• Manage the implementation and continuous optimization of job architecture frameworks, including job classifications, role definitions, and compensation structures to ensure alignment to annual talent programs and compensation processes
• Oversee the global mobility process and act as a key liaison between internal teams to facilitate a seamless and positive employee experience throughout the request and relocation period
• Conduct needs analysis and synthesize options to facilitate decision support across stakeholders for new and existing program improvements
• Own and drive relevant program measurement, reviews, improvements, and communication with program stakeholders on a regular cadence
• Advocate for user experience and operational excellence while bringing visibility to customer and business needs in support of program goals
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Preferred Qualifications

• 2+ years of experience of relevant project management or program management experience preferred
• Experience with international employment practices in the UK and India preferred