Program Manager – Sales
| Company | IDEMIA |
|---|---|
| Location | Reston, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Master’s degree from a business school, university, or engineering school specializing in electronics or IT
- Previous experience in program management with international clients (5 to 10 years) with experience in electronics or services
- Autonomous, enthusiastic, and proactive
- Agility and ability to communicate in a matrix/multi-country environment
- Customer focus and experience in international contract management
Responsibilities
- Manages the customer relation by being the primary point of contact for the customer
- Manages the Program Profit and Loss, gross margin, revenue and invoicing forecasts
- Manages contracts management
- Responsible for the program profitability (Upsales, Contract, P&L, Quality, Solutions and Delivery Management and operational margin)
- Manages Change Requests from identification to definition of the Scope of Work, Proposal building until Purchase Order from the customer to Delivery and Invoicing
- Prepare and submit quotes for new business RFQ and budget release
- Delivers quotes and negotiates Engineering changes with client
- Seeks proactively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities
- Leads and supports the program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives
- Provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers
- Ensures compliance with customer requirements
- Organizes and plans the work according to Program Management System process (DRIVE)
- Performs the tollgates reviews
- Monitors the KPIs of the Program
- Takes care of risk management
- Identifies issues or risks in collaboration with the technical project managers
- Makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management
- Reinforce and ensures adherence to contract terms and conditions
- Leads autonomously programs within the assigned perimeter with targets to constantly improve sales and financial performance
Preferred Qualifications
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No preferred qualifications provided.