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Program Manager – Strategic Partner Incentives – Global Partner Experience
Company | Crowdstrike |
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Location | Tennessee, USA |
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Salary | $80000 – $145000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior |
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Requirements
- Minimum of 5 years of experience in partner or channel program management, with a focus on incentive strategy and execution within a global technology organization or related field.
- Proven expertise in designing, launching, and managing partner incentive programs that drive measurable impact and align with strategic business goals.
- Strong understanding of global partner ecosystems and go-to-market models, including Resellers, Global System Integrators (GSIs), Telecommunications, Distributors, Technical Alliances, and Managed Service Providers (MSP/MSSP).
- Demonstrated analytical acumen with the ability to interpret complex data sets, derive actionable insights, and make data-informed decisions.
- Meticulous attention to detail with a consistent track record of managing multiple priorities and meeting deadlines in a fast-paced, high-growth environment.
- Exceptional communication and stakeholder engagement skills, with the ability to convey complex ideas clearly and influence cross-functional teams.
- Growth-oriented mindset with a commitment to continuous learning, innovation, and professional development.
- Bachelor’s degree; equivalent experience considered.
- Experience collaborating with global teams across multiple time zones and cultures.
- Technologically proficient, with experience in CRM platforms (e.g., Salesforce), data analysis tools (e.g., Excel, Tableau, Sheets), and familiarity with incentive management platforms preferred.
- Ability to work in a fast-paced environment and manage through ambiguity and change.
Responsibilities
- Own and optimize existing incentive programs, enhancing their effectiveness to deliver maximum value for Global System Integrators (GSIs) and strategic partners.
- Design and implement incentive initiatives that align with CrowdStrike’s strategic priorities and drive desired behaviors across our strategic partner ecosystem.
- Evaluate and refine programs on an ongoing basis to ensure competitiveness, relevance, and alignment with evolving partner needs and market trends.
- Manage the full lifecycle of partner incentive programs—from initial design and stakeholder alignment through launch, execution, and performance measurement.
- Define key performance indicators (KPIs) and success metrics to assess the impact of incentive programs on partner engagement and growth.
- Analyze program data and performance trends to uncover insights and inform strategic improvements.
- Prepare and deliver clear, data-driven reports and presentations for internal stakeholders, ensuring transparency and alignment.
- Advocate for the needs of GSIs and strategic partners, ensuring incentive programs are designed to support their success while aligning with broader CrowdStrike objectives.
- Serve as a trusted point of contact between internal teams and partner stakeholders, fostering collaboration and gathering feedback to continuously improve program effectiveness.
Preferred Qualifications
- Experience collaborating with global teams across multiple time zones and cultures.
- Technologically proficient, with experience in CRM platforms (e.g., Salesforce), data analysis tools (e.g., Excel, Tableau, Sheets), and familiarity with incentive management platforms preferred.