Program Manager – Trust and Safety Incubation – Youtube

Program Manager – Trust and Safety Incubation – Youtube

Requirements

• Bachelor’s degree in Computer Science, engineering, Stats, Economics or other quantitative field, or equivalent practical experience.
• 5 years of experience partnering with product and engineering stakeholders.
• 3 years of experience in program management roles leading technical initiatives.
• 2 years of experience with designing experiments, establishing hypotheses and leading experiments from end-to-end.

Responsibilities

• Plan, manage, and execute incubation projects (setting up experiments, tool testing and incubation, policy incubation and classifier training efforts) end-to-end.
• Define success criteria, lead and coordinate efforts with cross-functional teams, manage schedules and risks, and own the KPI reporting.
• Manage stakeholder expectations through effective communications and manage change.
• Use investigative strengths to recommend and make data driven decisions to identify and fix enforcement gaps, and subjectivity.
• Make business recommendations (e.g., cost-benefit, forecasting, experiment analysis) with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.
• Work closely with engineers and interact cross-functionally with a wide variety of teams to improve operational efficiency via process improvements, automation, and anti-abuse system creation.

Preferred Qualifications

• Certification in Six Sigma and Program Manager Professional (PMP), IAOP COP.
• 3 years of experience in data visualization organizing data to provide insights.
• 2 years of experience as a quality testing analyst: user acceptance, functional, regression, and usability.
• Experience working with Trust and Safety.