Programmatic Account Strategist

Programmatic Account Strategist

Requirements

• Strong product and operational expertise
• Excellent communication and problem-solving skills
• Consultative, analytical mindset
• Passion for educating customers
• Ability to manage operational workflows

Responsibilities

• Form close relationships with customers, becoming their trusted advisor and facilitator for programmatic media buying
• Become a Viant Cloud and Adelphic DSP expert and share that expertise with customers
• Proactively oversee and manage client campaign portfolios, controlling delivery and performance, surfacing insights, and educating customers on best practices
• Oversee campaign launches; continuously educate and train customers in order to promote trading expertise and autonomy
• Provide recommendations that drive delivery and performance; tenaciously troubleshoot and escalate technical issues
• Proactively communicate industry and Viant insights and opportunities; develop optimal strategies of media buying + data which achieve customer objectives
• Share client insights and knowledge with the rest of Viant
• Support and grow existing business; drive client satisfaction, top line revenue, and profit
• Identify ways to improve the operational effectiveness of the entire Account Management team; launch initiatives that promote scale and automation

Preferred Qualifications

• 2-3 years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Operations role
• Solid understanding of programmatic, ad tech, self-serve DSP’s, SSP’s, PMP’s
• Outstanding troubleshooting, analytical, and problem-solving skills
• Demonstrable passion for learning new technologies
• Outstanding communication, project management, and presentation skills
• Excellent organizational skills; process-oriented, yet entrepreneurial and versatile mindset
• Experience in Internet technologies such as HTML, SQL, JavaScript a plus
• BS/BA or equivalent; quantitatively-oriented degree a plus