Project Manager – Program Management Office

Project Manager – Program Management Office

Requirements

• 4-5 years’ experience required: Prior corporate and global project management experience required, with a Loyalty focus, with 3+ years managing projects.
• Demonstrates a deep level of expertise in Technical Project Management process and tools, inclusive of JIRA, Confluence, Smartsheet. Planview a plus.
• Experience in loyalty project/program management, preferably in retail and/or Fast-food industry.
• Demonstrated ability to collaborate with globally dispersed teams with light direction.
• Knowledge of loyalty programs and basic loyalty concepts.
• Experience working with a 3rd party loyalty vendors/systems.
• Experience with software methodology development processes (i.e. ADLC, SDLC, Lean).
• Ability to create presentations.
• Ability to work under tight deadlines managing multiple key business priorities.
• Ability to solve very complex problems and deal with a variety of work situations.
• Strong understanding of a variety of technology solutions.
• Bachelor’s degree in related field required: Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.) or equivalent work experience preferred.

Responsibilities

• Manage project plans, roadmaps and execution to achieve the project goal under various methods(i.e Agile, Waterfall, etc)
• Manage project changes using appropriate verification techniques to keep the project on track.
• Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all partners.
• Align partners and team members by ensuring a common understanding of expectations for the project.
• Work to implement approved actions and workarounds to mitigate risks.
• Document high-level risks, assumptions, and constraints using historical data and expert judgment to understand project limitations.
• Leverage knowledge of and experience with the following:
• Leverage shared services on delivery model.
• Support or ensure the standardization of processes for implementing projects across all clients, in accordance with standard processes related to the SDLC and ADLC.
• Complete short term strategy for function.
• Solve difficult problems impacting a project; identify ways to improve current customer needs.
• Accountable for managing projects using various development methods (i.e. Waterfall, Agile, etc) with moderate risk and directs activities of the project teams.
• Implements necessary charters, templates, tools and associated PMO artifacts depending on the project.

Preferred Qualifications

• Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.) or equivalent work experience preferred.