Project Service Lead
| Company | AstraZeneca |
|---|---|
| Location | Mississauga, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree
- Track record in leading projects of medium complexity
- Management consulting experience
- Experience in people management and developing and motivating teams.
- Strong sense of customer service and customer engagement.
- Experience in project and quality assurance practices.
- Demonstration of strong influencing, communication and relationship building skills
- Comfortable and skilled in operating in a complex operational matrix organization across diverse, global teams
Responsibilities
- People management – line manage a team of project managers, coordinators, and analysts, fostering a culture of collaboration, excellence and continuous improvement.
- Business development – identify opportunities to deliver savings and successful outcomes to internal customers, and escalate as appropriate to the Project Services Director
- Quality assurance – implement and maintain quality control processes to ensure delivery of high-quality services aligned with best practice.
- Customer service – maintain relationships with customers in line with the customer relationship strategy and plan, ensuring our services delight our customers.
- Project management – manage projects, ensuring timely delivery and quality outcomes
Preferred Qualifications
- Project Management Certification
- Change Management Certification
- Pharmaceutical or equivalent global & complex organization experience; experience of working within a quality and compliance environment and application of policies, procedures and guidelines