Project Technology Manager
| Company | United Franchise Group |
|---|---|
| Location | West Palm Beach, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in computer science, business administration, or related fields; master’s degree preferred.
- Minimum of 5 years of experience in a senior leadership role within tech & business, preferably in a franchising or multi-unit retail environment.
- Food Industry experience a must (onboarding/integration/migration with Toast, ezCater, Olo, Punchh)
- Proven track record of successfully managing complex projects from conception to implementation, within budget and schedule constraints.
- Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve goals and foster a collaborative work environment.
- Deep understanding of tech infrastructure, network architecture, cloud computing, cybersecurity, and emerging technologies.
- Experience with enterprise-level software applications, ERP systems, POS/CRM systems, food delivery platforms and database management. (Synuma, Gorilla Dash, HubSpot)
- Knowledge of regulatory compliance requirements, data privacy laws, and industry standards (e.g., PCI-DSS, GDPR).
- Excellent problem-solving skills, analytical thinking, and attention to detail.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Responsibilities
- Develop and execute a comprehensive technology strategy in alignment with the company’s objectives and growth plans for a multi-unit restaurant/food franchise.
- Lead a team of tech professionals, providing guidance, mentorship, and support to ensure optimal performance and productivity.
- Evaluate emerging technologies and trends to identify opportunities for innovation and competitive advantage.
- Project manage and launch brand-specific initiatives (POS, CRM, ERP) and liaison with vendors and partners.
- Manage vendor relationships and third-party service providers to ensure quality, cost-effective delivery of services and support.
- Stay informed about industry developments, best practices, and regulatory requirements to inform decision-making and mitigate risks.
Preferred Qualifications
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No preferred qualifications provided.