Property Adjuster Trainee
| Company | Allstate Insurance Company |
|---|---|
| Location | Streetsboro, OH, USA |
| Salary | $18.27 – $31.25 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1+ years of previous customer service experience required.
- Ability to assess property damages and accurately determine claim coverage.
- Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
- Ability to work independently and manage time efficiently in a virtual work environment.
- Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
- Residency within the posted location is mandatory for this role.
Responsibilities
- Provide exceptional service to policyholders by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately.
- Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- Use phone, emails, and video chat with customers to help them through the claims process.
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants.
- Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
- Keep a clear record of work in a claims system and ensure timely and accurate documentation is completed.
Preferred Qualifications
- Previous industry experience is highly desired.
- Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.