Property Adjuster Trainee

Property Adjuster Trainee

Requirements

• 1+ years of previous customer service experience required.
• Previous industry experience is highly desired.
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
• Ability to assess property damages and accurately determine claim coverage.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in a virtual work environment.
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
• Residency within the posted location is mandatory for this role.

Responsibilities

• Provide exceptional service to policyholders.
• Virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately.
• Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration.
• Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Use phone, emails, and video chat with customers to help them through the claims process.
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants.
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
• Protect the company financially by executing policies along policy agreements and keeping a clear record of work in a claims system.

Preferred Qualifications

• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
• Previous industry experience is highly desired.