Provider Relations Representative
| Company | CAI |
|---|---|
| Location | North Carolina, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
- Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Strong analytical skills with the ability to identify issues and implement effective solutions
- Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
- Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
- Ability to work independently and as part of a team, fostering a cooperative work environment
Responsibilities
- Develop and maintain positive relationships with assigned providers
- Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
- Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
- Maintain detailed records of interactions, transactions, and comments
- Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
- Collaborate with team members on various projects, providing support as needed to meet team goals
- Perform other tasks as required to support the team’s objectives
Preferred Qualifications
-
No preferred qualifications provided.