Quality Assurance Analyst
| Company | Western & Southern Financial Group |
|---|---|
| Location | Muskegon, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s Degree Or equivalent experience (Required)
- 3+ years’ relevant work experience. (Required)
- 2 years of progressive experience in a QA or BA capacity. (Required)
- Demonstrated experience in UAT environment of software systems. (Required)
- Demonstrated experience in writing business requirements. (Required)
- Demonstrated experience in writing test cases. (Required)
Responsibilities
- Assists the Lead Business Analyst with writing and reviewing business/system requirements and scope statements.
- Creates and documents test cases.
- Responsible for tracking, testing and completion of JIRA, PR, click-up and client care tickets for enhancements and defects.
- Performs ongoing testing in UAT in each environment.
- Provides support to various departments on projects and initiatives.
- Works with the various business areas to identify operational inefficiencies and assist in the development and implementation of system and process improvements.
- Performs other duties as assigned.
- Complies with all policies and standards.
Preferred Qualifications
- Demonstrated insurance industry knowledge.
- Knowledge of Gerber Life systems, including VUE, Agent Portal, Salesforce and OnBase (preferred).
- CTFL Upon Hire (Preferred)