Quality Assurance Analyst – Financial Aid
| Company | Strategic Education |
|---|---|
| Location | Chantilly, VA, USA, Minneapolis, MN, USA |
| Salary | $54500 – $81900 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Strong analytical skills & focus on accuracy required.
- Advanced Microsoft Excel skills.
- Must be highly proficient at primary and secondary research, with a high level of demonstrated statistical analysis and data presentation.
- Highly proficient with the rest of the Microsoft Office suite.
- Must possess excellent written and verbal communication skills.
- Candidate will be expected to present research findings and actionable recommendations to the FAS Management team in concise fashion.
- 3+ years of financial aid processing or related analytical work experience desired.
Responsibilities
- Work with vendors to scope and define requirements for new functionality based on Federal regulations.
- Work with vendors to prioritize production support issues and test maintenance releases of the Financial Aid Management System.
- Test and maintain custom solutions for the administration of systems related to processing Title IV aid.
- Review processing of Title IV aid and provide recommendations to executive team on changes in processing and/or systems.
- Analyze data related to Student Financials, including trends in Title IV usage, compliance and packaging efficiency.
- Provide tier three support to SEI staff for Title IV aid processing.
- Assist in collection and documentation of user requirements.
- Be an expert in data supplied by industry sources (NSLDS, servicers, Department of Education, etc.) and on research related to FAS analytics.
- Maintain and test COD reporting.
- Ensure the security of financial aid applications, documents, systems, and students’ personally identifiable information.
- Work with operations within FAS to improve accuracy and efficiency of processing.
- Effectively use information to identify and escalate issues as needed.
- Perform other job-related duties and special projects as assigned.
Preferred Qualifications
- Experience analyzing metrics critical to the business and presenting results to executive audiences.
- Ability to deliver high quality work while meeting deadlines.