Quality Assurance Analyst I

Associates’ degree and a minimum of 1 years’ work experience in the area supported, or in lieu of a degree a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ work experience in the area supported
Proven analytical skills
Proven verbal and written communication skills
Prior experience with pertinent spreadsheet, word processing, database and presentation software
Detail-oriented

Monitor and/or complete audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to established internal policies and processes and external regulations.
Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
Maintain records of discovered deficiencies to support reporting and trend analyses of activities.
Develop and maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
Identify potential areas for process or procedural improvements.
Participate in more complex monitoring and/or audit of activities as requested.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.