Quality Assurance Analyst – Loss Mitigation Underwriting
| Company | M&T Bank |
|---|---|
| Location | Cheektowaga, NY, USA |
| Salary | $18.57 – $30.95 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Associates’ degree, or equivalent work experience
- 1 or more years’ work experience in the area supported
- Proven analytical skills
Responsibilities
- Review underwriting decisions for accuracy and compliance with company policies and regulatory requirements.
- Ensure all reviewed decisions are correct before proceeding to the next department or action.
- Communicate and send approvals to the appropriate department.
- Conduct quality control checks on denials and send out appropriate communication to borrowers.
- Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Identify potential areas for process or procedural improvements.
- Develop and maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
- Maintain records of discovered deficiencies to support reporting and trend analyses of activities.
- Complete other related duties as assigned.
Preferred Qualifications
- Strong attention to detail and analytical skills.
- Knowledge of FHA, VA, and USDA loan processes.
- Excellent communication and collaboration skills.
- Experience in underwriting, quality control, or loss mitigation is helpful.
- Ability to multitask and prioritize effectively, adapting quickly to changing regulations.
- Self-sufficient with strong problem-solving skills, capable of finding answers independently using available resources.