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Quality Assurance Manager

Quality Assurance Manager

CompanyGreen Thumb Industries
LocationToledo, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Minimum 5 years of QA/QC experience in a regulated production organization.
  • Bachelors Degree in Food Science, Chemistry, Engineering or similar required.
  • Strong ability to effectively present information and respond to questions from senior management, function heads, managers, supervisors and all levels of employees.
  • Highly collaborative influencer who is an effective communicator and relation builder/networker.
  • Ability to deliver specific organizational goals and effectively develop, grow and manage a team to achieve objectives.
  • Track record of engaging teams and creating a collaborative QA/QC culture.
  • Unassailable integrity and ethics.
  • Must have a solid understanding of the Medical Marijuana laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.

Responsibilities

  • Oversee the facility’s QA department and ensure all employees understand and follow all standard operating procedures.
  • Responsible for review and releasing batches in accordance with state and GTI standard operating procedures.
  • Define, implement, and improve GTI’s Quality Management System including development of process and product testing to ensure quality standards are met and oversee determination of finished product disposition.
  • Partner with management to lead quality initiatives that develop and maintain a high performing, scalable, and compliant quality system.
  • Implement and maintain sanitation and quality control practices that ensure the safety and quality of cannabis including purity and consistency.
  • Adhere to GTI’s HACCP, allergen, and sanitization management programs.
  • Review and approve decisions about whether to investigate a cannabis product complaint and review and approve the findings and follow-up action of any investigation performed.
  • Lead site Root Cause investigations and decisions about whether to investigate Product Quality issues (whether from customer complaints or onsite issues) and review, approve the findings and any follow-up actions of the investigation performed.
  • Adhere to GTI’s program for designated positive product release and product safety.
  • Evaluate and investigate 3rd party lab results when necessary.
  • Lead Monthly Site Quality Review with site leadership as well as corporate quality leaders.
  • Review and approve planned deviations and changes to SOPs prior to implementation.
  • Manage non-conforming materials issues, including partnering with procurement regarding supplier issues and selection.
  • Execute state required trainings.
  • Track quality KPI’s; analyze data, identify trends and execute corrective action plans.
  • Manage, train and develop QA/QC employees to perform in a proficient manner, providing motivation through personal example and interpersonal skills to create a cohesive unit.
  • Promote awareness and responsibility through training and regular communication throughout the facility.
  • Establish employee goals, monitor employee performance, and provide regular 1×1 performance feedback to help the employee succeed. Foster a high-performance culture through active leadership and create a strong sense of accountability within the department.

Preferred Qualifications

  • FDA cGMP competency in 21 CFR Part 111 & 117 preferred.
  • 3-5 years of progressive leadership responsibility with a proven track record of building and developing QA/QC processes and systems preferred.
  • SQF, ISO, GMP, ASQ, HACCP or similar certification experience preferred.
  • Experience using a QMS (quality management system).
  • Experience leading root cause problem solving.