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Quality Assurance Specialist
| Company | Steadily |
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| Location | Overland Park, KS, USA |
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| Salary | $70000 – $70000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Minimum two years of experience in Property & Casualty insurance either as a producer, account manager, CSR, underwriter or quality assurance specialist
- Working understanding of personal lines insurance and compliance standards
- Exceptional tech savvy
- Comfortable learning new technology and can pick up new systems/software quickly
- Desire to make the leap into an earlier-stage tech company to rapidly accelerate growth
Responsibilities
- Develop quality assurance standards for Sales, Client Experience, and Underwriting teams
- Conduct audits of customer transactions to ensure we are consistently maintaining the highest standards of quality
- Design reports and communicate results on a monthly, quarterly, and ad hoc basis
- Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
Preferred Qualifications
No preferred qualifications provided.
