Quality Assurance Supervisor

Quality Assurance Supervisor

Requirements

• Post-secondary education in a technical field, with a degree in chemistry or chemical engineering preferred.
• Minimum 5 years of experience in an industrial process manufacturing environment in a quality assurance role, with hands-on experience in quality management systems.
• Excellent verbal and written communication skills; French speaking skills
• Proficiency in statistical process control, process optimization, and continuous improvement, including experience with Six Sigma and Lean Manufacturing.
• Demonstrates values of integrity, respect for others, accountability, and a strong bias for action.
• Able to achieve results individually and as part of a team.
• Strong attention to detail and data-driven decision-making.
• Proficient with MS Excel, Word, and PowerPoint.

Responsibilities

• Lead the development and implementation of a comprehensive quality plan to continuously enhance plant performance.
• Develop and manage quality assurance metrics to measure improvement opportunities, track progress toward goals, and ensure accountability.
• Identify and troubleshoot production quality deficiencies, driving effective resolutions.
• Work closely with the Process Engineer to reduce process variation and eliminate waste.
• Monitor the quality impact of new production processes, methods, or equipment.
• Identify relevant quality training needs and implement training programs.
• Collaborate with interdepartmental teams and involve production employees in ongoing quality improvement processes and procedures.
• Manage and audit daily lab quality assurance testing and production quality testing.
• Monitor vendor compliance with quality standards.
• Design, manage, and control documentation and report procedures, communicating progress results to plant Key Performance Indicators (KPIs) in the area of Quality.
• Perform required testing of asphalt roofing shingles and raw materials, collecting and compiling samples at different production stages.
• Review customer claims, identify root causes, and lead the development and implementation of corrective action plans.
• Organize and manage the quality assurance function in close cooperation with IKO Quality/Research and the management team.
• Utilize data and statistical analysis to monitor performance, collating and analyzing data against defined parameters.
• Implement a robust FIFO system for raw materials and finished goods.
• Manage and maintain the Plant’s quality inspection and product release programs for incoming and in-process materials, components, processes, and finished goods.
• Act as the company’s quality representative during customer visits.

Preferred Qualifications

No preferred qualifications provided.