Quality Lead
| Company | CHEP |
|---|---|
| Location | Livonia, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Active Learning
- Adaptability
- Cross-Functional Work
- Curiosity
- Digital Literacy
- Emotional Intelligence
- Empathy
- Initiative
- Problem Solving
Responsibilities
- Conduct and validate quality audits across the plant, ensuring all processes align with corporate policies, goals, and quality objectives.
- Train and develop plant personnel on quality guidelines and best practices, promoting a continuous improvement mindset and fostering quality awareness across teams.
- Track and report key quality performance metrics, including Acceptable Quality Limits (AQL), Pest Control Program (PCP) compliance, and customer complaints.
- Investigate and resolve quality issues, including customer complaints and rejected loads, using root cause corrective actions (RCCA) and implementing preventive measures.
- Maintain and manage quality-related documentation, ensuring all records meet corporate and regulatory standards.
- Collaborate with regional quality teams and internal stakeholders to address plant-specific quality concerns and ensure consistency in quality management across locations.
- Lead continuous improvement projects targeting quality systems and processes, working with cross-functional teams to implement solutions that enhance operational performance.
Preferred Qualifications
-
No preferred qualifications provided.