RBC Advisor
| Company | Royal Bank of Canada |
|---|---|
| Location | Oakville, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- A passion for hosting an exceptional client experience
- Curiosity, emotional intelligence and empathetic communication skills
- Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours
- A self-motivated eagerness to learn and determination to succeed
Responsibilities
- Using empathy and hospitality-like skills, welcome and engage clients proactively as they enter an RBC location
- Actively listen to uncover the reason for their visit, taking ownership of client needs and resolving concerns at first point of contact
- Assist clients to fulfill their immediate everyday banking needs using RBC’s best in class digital platforms, while respecting client preferences
- Engage in discovery conversations to understand client needs, fulfilling on the appropriate simple advice, solutions and service
- Provide client-centric advice as you open accounts, assist clients to fulfill on pre-approved credit solutions and authorized non registered term investments
- Contribute to a culture of collective team success by uncovering opportunities to introduce RBC Partners to fulfil on more complex client needs
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests in every client interaction
Preferred Qualifications
- Experience in the financial or service industry