Real Time Operations Lead

Real Time Operations Lead

Requirements

• Active Top Secret/SCI (TS/SCI) with Polygraph security clearance required.
• Bachelor’s degree with 15 plus years of relevant OPIR experience or Master’s degree with 13 plus years of relevant OPIR experience. Experience may be considered in lieu of a degree.

Responsibilities

• Responsible for interfacing with the Technical Customer and the Contractor team.
• Lead proactive 24×7 signals analysis to support operational mission systems to include break/fix actions, scheduling and documentation.
• Must be able to function efficiently under dynamic conditions and skillfully navigate continually evolving priorities, facilitating reliable and consistent mission application in a complex signal’s environment.
• Provide proactive 24×7 signals analysis to support operational mission systems to effectively operate, monitor, and perform duties associated with tasking, collection, processing, exploitation, and dissemination functions associated with OPIR operations.
• Monitor performance of processing operations day-to-day, near real-time checks to determine how well processing tools, techniques and procedures are performing.
• Coordinate and collaborate with teammates, customers, and external stakeholders to ensure timely and accurate signals processing.
• Cultivate technical competency throughout the team as well as customer satisfaction and confidence through the influencing and encouragement of innovative solution development that positively impacts program goals and business results.
• Responsible for 24×7 Real Time operations over ~80 crew members.
• Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution.
• Enforce adherence to prescribed incident and problem management or ticket escalation processes to quickly and proactively resolve system outages as appropriate.

Preferred Qualifications

• OPIR background and Doctorate in the technical domain.