Recreation Supervisor – Paintbox
| Company | Montage International |
|---|---|
| Location | Hilton Head Island, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High School Diploma or equivalent is required; Bachelor’s Degree preferred.
- Minimum of 2 years working experience with children.
- Luxury Hotel or Resort experience preferred.
- Strong passion for customer service; experience handling and resolving guest concerns in a timely manner.
- Strong verbal communication skills-ability to communicate effectively with guests and vendors.
- Able to become CPR/ First Aid Certified.
Responsibilities
- Oversee the daily operations of the Paintbox department.
- Direct supervision of the daily programming.
- Assist Children’s Program Manager with training new Activities Attendants.
- Strategize, organize and execute all special event activities for special occasions, holidays, summer and winter programs and special requests for groups and social functions.
- Design and implement educational/teaching programs that use the natural resources surrounding the resort.
- Develop, implement and maintain new procedures for Paintbox operations that improve the guest experience.
- Lead all daily activities and ensure that all guests are participating.
- Responsible for safety and security of all children participating in Paintbox programs and activities.
- Responsible for posting all charges to rooms and credit cards.
- Handle reservation requests; take incoming phone calls, meeting all phone etiquette standards.
- Properly communicate with the resort staff and resort guests all of the present and upcoming programs, offerings, and family activities through Paintbox.
- Maintain relationships and communication with past and future guests with pre/post visit correspondence.
Preferred Qualifications
- Bachelor’s Degree preferred.
- Luxury Hotel or Resort experience preferred.