Referral Management Specialist
| Company | Medical University of South Carolina |
|---|---|
| Location | Charleston, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- High School Degree or Equivalent
- 0-6 months of work experience
Responsibilities
- Serve as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at MUSC
- Facilitate the referral process and schedule appointments for multiple specialties and primary care physicians in a call center environment utilizing an automated scheduling system
- Triage patient calls according to established algorithms
- Answer questions, resolve issues and refer to appropriate clinical team for clinical issues as appropriate
- Perform quality data collection of accurate information including demographic, physician, insurance, employment, next of kin, emergency contacts and other miscellaneous information needed to complete the patient’s information
- Perform activities to ensure effective operations of the clinics, while enhancing the revenue cycle and providing the highest level of customer service
Preferred Qualifications
-
No preferred qualifications provided.