Registered Healthcare Specialist – Licensed Healthcare Professional – LPN/RN/Rt
| Company | DASCO HME |
|---|---|
| Location | Tampa, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High School diploma or GED equivalent.
- Professional licensure or certification such as Certified, Registered or Licensed Respiratory Therapist, LPN or RN (CRT, RRT, Licensed Practical Nurse or Registered Nurse).
- Six months’ experience in a clinical services role.
Responsibilities
- Educates patients/family/caregivers which may include explaining diagnosis, personal care, symptom recognition, equipment uses and care and other relevant information via phone call, Telehealth Visits and in person as needed.
- Completes daily tasks of general follow-up with patients, NIV follow ups and phone calls to the patient/family/caregiver as needed.
- Completes NIV Setups and NIV home visits as needed, participates in on-call as needed.
- Supports the continuum of care by creating and/or overseeing care plans, communicating with the physician or other clinicians, identifying, and resolving patient care issues whenever possible.
- Maintains current and thorough knowledge of DASCO equipment and services. May assist with quality control, maintenance of equipment, and general support of daily Clinical Outcomes Team operations.
- Maintains current understanding of insurance benefits, coverage, and patient costs to adequately explain to patient and/or caregivers.
- Maintains compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
- Maintains current on professional licensure or certification requirements including CEU compliance.
- Other duties as assigned by manager.
Preferred Qualifications
- Associate’s degree in related field.
- Six months’ experience in healthcare/medical/insurance/DME customer service role