Registration Specialist
| Company | Lithia Motors |
|---|---|
| Location | Medford, OR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong attention to detail
- Excellent communication skills
- Time management
- Active listening skills
- Critical thinking
- Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently
Responsibilities
- Review consumer title and registration documents and verify accuracy
- Print, prepare, audit, and upload required paperwork to complete vehicle purchases
- Be comfortable working directly with customers when needed to resolve registration/title issues
- Communicate effectively with customers through chat, phone, and CRM/email
- Answer Customer questions regarding the Purchase paperwork
- Receive return documents and verify transaction accuracy and completion (trade-in, payoffs)
- Scan deal jacket to initiate vehicle payoff
- Work leads as assigned in Airtable
- Follow-up with T2 agent on any issues that need correction prior to purchase
- Document all processes in VinSolutions and Airtable to ensure quality tracking
- Identify inefficiencies and pain points in existing workflows for customers and internal teams and clearly communicate how we can solve these issues
- Additional work and tasks as needed
Preferred Qualifications
-
No preferred qualifications provided.