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Reltionship Officer SAFE Act C12/AVP
| Company | Citigroup |
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| Location | Washington, DC, USA |
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| Salary | $94000 – $141000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3-7 years of relevant experience
- Self-motivated and proactive
- Highly developed attention to detail
- Excellent verbal and written communication skills
- Bachelor’s/University degree or equivalent experience
Responsibilities
- Lead client onboarding and account opening efforts as a part of our core client coverage team
- Partner with sales teams to exceed client expectations and make client onboarding and account opening a seamless and differentiated experience
- Act as the main point of contact / guidance for clients going through the KYC onboarding and account opening process
- Provide the highest level of customer service and teamwork to our clients
- Possess an expert knowledge in Citi’s client onboarding and account opening policies, procedures, and applications
- Ensure all documentation received is current, accurate and complete
- Fulfill all requests in a timely manner
- Liaise with product and functional partners to ensure requests are completed while maintaining constant communication with the client
- Partner with Know Your Client (KYC) Teams, the Account Opening division, and other product partners to ensure client requests are understood and appropriately prioritized and executed accurately
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Preferred Qualifications
No preferred qualifications provided.
