Representative – Academic Services
| Company | Lindenwood University |
|---|---|
| Location | St Charles, MO, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree
- Demonstrated ability to work effectively with individuals from diverse communities and cultures
- Familiarity with FERPA regulations and privacy laws governing higher education
- Strong written and verbal communication skills
- Highly organized and detail oriented
- Demonstrates consistent logic and objectivity in decision making
- Computer proficiency, notably with Microsoft Office Suite
Responsibilities
- Maintains familiarity with FERPA regulations and privacy laws governing higher education
- Evaluates transcripts and transcribes credits daily within the student information system
- Sends transcripts on a daily basis
- Processes Academic Services forms
- Performs education verifications
- Assists with organizing commencement ceremonies, including setup
- Ensures transfer equivalencies are determined in a timely manner
- Directs students to the correct office/faculty member for approvals
- Utilizes university catalogs to answer questions and explain policies
- Provides support to the registrar
- Maintains strict confidentiality
- Answers questions via phone, email or customer walk-ins
- Resolves issues for all stakeholders by using efficient communication tools
Preferred Qualifications
-
No preferred qualifications provided.