Residential Assistant Property Manager – The May
| Company | Rocket Companies |
|---|---|
| Location | Cleveland, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or equivalent (required)
- Approximately 1 – 5 years of experience in Property Management (required)
- Bachelor’s degree or equivalent education, training, and experience (preferred)
- Real Estate Salesperson License (preferred) but will be required to obtain within one’s first 90 days of employment.
Responsibilities
- Assists with developing and documenting property management procedures
- Maintains accurate Tenant, Vendor, and Building records updates on the shared database
- Manages, trains, and counsels onsite staff effectively
- Communicates effectively with staff members, tenants, vendors, contractors, government offices, property management, and senior management staff
- Manages all building work activity including overseeing: accessing and enforcing all scheduling with construction, outside vendors, and on-site team to insure normal operations during building hours
- Assists in the day-to-day operational management of buildings and grounds
- Physically inspects and documents inspections of buildings within the portfolio daily and reports any maintenance and repairs needed to property management teams
- Coordinates service agreements and selects contractors and suppliers
- Researches and prepares RFPs and bid comparisons
- Reviews and responds to all property inspections
- Assists in overseeing all maintenance team members
- Assists with the administration of tenant leases in compliance with lease provisions
- Follows up and reports on rent delinquencies for specific tenants as required
- Provides and develops excellent working relationships with all tenants
- Ensures that tenant inquiries and complaints are timely and satisfactorily addressed with subsequent follow-up
- Works closely with internal partners in Tenant Experience to support special events for tenants
- All other duties as assigned
Preferred Qualifications
- Bachelor’s degree or equivalent education, training, and experience (preferred)
- Real Estate Salesperson License (preferred) but will be required to obtain within one’s first 90 days of employment.