Responsable de produit – Plateformes Clients Numériques – B2B – /Product Owner – Digital Platforms – B2B

Responsable de produit – Plateformes Clients Numériques – B2B – /Product Owner – Digital Platforms – B2B

Requirements

• 7+ years of product management or business analysis experience or equivalent.
• Bilingualism (English / French) is required.
• Working knowledge of product development processes.
• Experience with product usability practices; knowledge of user-centered design / product practices.
• Experience in working models with internal development and third parties for development.
• Experience in agile environments, but also flexible in waterfall scenarios.
• Ability to work independently and self-manage the unknowns.
• A self-starter with the ability to work with minimal supervision.
• Ability to understand and work flexibly within a complex mix of different technology platforms.
• Customer experience centric mindset focused on improving customer journey.
• Essential communication skills; both verbal and written.
• Strong communicator with ability to clearly communicate product vision and expected outcomes.
• Ability to manage multiple stakeholders and various levels across internal groups and various customer types.
• Strong interpersonal relationships.
• Professionalism, confidentiality, and good judgment to work on projects at all levels of the organization.
• Understanding of design quality standards.
• Strong attention to details.
• Strong analytical skills.
• Technical and/or development experience; in-depth knowledge of Scrum and Agile Software Development Methodology.
• Previous experience in retail operations, category management/healthcare an asset.
• Proven ability to work in a fast-paced environment and able to prioritize.
• Ability to work in various size teams and cross-functional environments.
• Strong understanding of the McKesson business ecosystem is a benefit but not required.

Responsibilities

• Communicate the product vision and needs of the business to the McKesson Technology Product Management & Development teams and third parties (where necessary)
• Participate in defining goals and KPIs, contributing to building a data-driven culture and using qualitative and quantitative analysis when making key product decisions.
• Lead requirements gathering, and consultations with internal stakeholders to define their and the customer needs.
• Work internally and with partners to drive the business goals and customer success.
• Participate in creating prototypes, mock-ups, and work with Product UX/Design.
• Oversee validation session with internal users and external customers.
• Document user stories and new features for implementations.
• Maintain and refine the product backlog with the McKesson Technology Product Manager and third parties (where necessary).
• Work with the development team and third parties (where necessary) in their practices and participate in the estimation of user stories.
• Attend scrum meetings, participate in sprint planning, stand-ups, retrospectives and demos, representing the client
• Write acceptance criteria and participate in the acceptance of the product enhancements.
• Demonstrate the latest iterations to internal stakeholders and customers to gather their feedback.
• Participate in customer, internal, and competitive research.
• Participate in product usability research with customers and internal stakeholders.
• Work with cross-functional teams such as design, privacy, security, account management/sales, procurement, communications, engineering, analytics, product development and other business stakeholders in the development and continued progression of the product roadmap and journey
• Leverage existing tools and identify new ones to support the engagement with McKesson Technology development teams, and partners.

Preferred Qualifications

• Previous experience in retail operations, category management/healthcare an asset.
• Strong understanding of the McKesson business ecosystem is a benefit but not required.