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Retail Golf Equipment Sales Associate

Retail Golf Equipment Sales Associate

CompanyDick’s Sporting Goods
LocationVirginia Beach, VA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesAssociate’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Golf industry experience preferred
  • Golf fitting experience preferred
  • Associates degree or technical diploma in the Golf industry preferred

Responsibilities

  • Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
  • Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
  • Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
  • Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
  • Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
  • Make equipment and accessory recommendations tailored to the customer.
  • Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
  • Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
  • Increase store revenue and profitability through a proven process.
  • Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Maintain and participates in all recovery and cleanliness standards.
  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team.

Preferred Qualifications

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented