Retail Golf Equipment Sales Associate
Company | Dick’s Sporting Goods |
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Location | Virginia Beach, VA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Associate’s |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Golf industry experience preferred
- Golf fitting experience preferred
- Associates degree or technical diploma in the Golf industry preferred
Responsibilities
- Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
- Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
- Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
- Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
- Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
- Make equipment and accessory recommendations tailored to the customer.
- Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
- Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
- Increase store revenue and profitability through a proven process.
- Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Maintain and participates in all recovery and cleanliness standards.
- Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team.
Preferred Qualifications
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented