Retail Operations Associate
| Company | Dick’s Sporting Goods |
|---|---|
| Location | St Joseph, MO, USA |
| Salary | $13.5 – $20.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Prior retail sales, operations, maintenance, or customer-focused experience preferred
Responsibilities
- Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
- Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
- Uphold company merchandising and presentation standards.
- Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
- Fulfill the company-defined customer experience by completing all processes according to our service level standards.
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Preferred Qualifications
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented