Retail Sales Associate
| Company | Gopuff |
|---|---|
| Location | Galt, CA, USA |
| Salary | $16.5 – $16.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others
- Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
- Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment
- Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomes
- Must be 21 years of age
Responsibilities
- Model company values in all actions, communication and decision-making
- Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
- Performs any other duties as directed by management
- Consistently create a positive customer experience through the utilization of the sales and customer service programs
- Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
- Use product knowledge and BevMo! training to make product recommendations to customer
- Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
- Pick and pack items on a per order basis for dispatch to customers
- Ability to ensure accuracy of items picked/packed
- Clean and organize warehouse
- Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match
- Merchandise product on the sales floor and in the warehouse to standards
- Conduct cycle counts to identify loss and improve in-stock position
- Re-shelve canceled orders promptly
- Manage waste and spoilage through strict compliance with ‘FIFO’ practices (First In, First Out)
Preferred Qualifications
- Retail, e-commerce or warehouse experience is preferred